Knowing exactly what the customer needs
Knowing what your customers want in real time. With intelligent recommendation systems, you can also market your "long tail" instead of just promoting the bestsellers. With the e-commerce recommender, Spiceworld customers automatically receive product recommendations that are tailored to their shopping behavior. That way, cross-selling and an improved shopping experience are elegantly combined.
Support Ticket Classification
Quickly react to support requests
In companies with a lot of employees or customers, the help desk is usually confronted with a large number of support requests. In order for these to be processed internally by the correct department, inquiries must be allocated centrally, quickly and in a targeted manner to the appropriate departments. In addition to shortening the processing time, automated support ticket classification can drastically reduce the associated staff costs.
Energy Price Forecasts
Know today what will happen tomorrow
With our cross-country and cross-market forecasts, market participants in the energy market are well informed to strategically place their energy bids in the auctions. The forecasts are recalculated intraday, so that even short-term fluctuations in the market can be predicted. We can also provide you with comprehensive price and volume forecasts for other markets.
Search & Data Augmentation
Always find the right products
Put an end to the eternal search! With the my. Hogast search, companies from the hotel, catering, health and social services sectors can find exactly the products they need in the HOGAST order store